Here are 10 words related to guarantees and warranties, in both English and Spanish:
| English | Spanish |
|---|---|
| Guarantee | Garantía |
| Warranty | Garantía |
| Refund | Reembolso |
| Exchange | Cambio |
| Repair | Reparación |
| Defect | Defecto |
| Fault | Fallo/Defecto |
| Terms and Conditions | Términos y Condiciones |
| Coverage | Cobertura |
| Valid | Válido |
Here's a typical conversation about a guarantee, in both English and Spanish:
English:
Customer: "Hi, I bought this blender here last week, and it's already stopped working. I have my receipt."
Sales Assistant: "Oh, I'm sorry to hear that. Let me take a look. Do you have the warranty information?"
Customer: "Yes, here it is. It says it has a one-year guarantee."
Sales Assistant: "Okay, great. It looks like it's still covered. What seems to be the problem?"
Customer: "It just won't turn on. I've tried everything."
Sales Assistant: "Alright, we can either offer you a full refund, or we can exchange it for a new one. Which would you prefer?"
Customer: "I think I'd prefer a new one, please."
Sales Assistant: "No problem. Let me grab one for you. We'll just need you to sign this exchange form."
Customer: "Perfect, thank you for your help!"
Sales Assistant: "You're welcome! Have a great day."
Spanish:
Cliente: "Hola, compré esta licuadora aquí la semana pasada, y ya dejó de funcionar. Tengo mi recibo."
Asistente de Ventas: "Oh, lamento escuchar eso. Déjeme echar un vistazo. ¿Tiene la información de la garantía?"
Cliente: "Sí, aquí está. Dice que tiene una garantía de un año."
Asistente de Ventas: "Bien, genial. Parece que todavía está cubierta. ¿Cuál parece ser el problema?"
Cliente: "Simplemente no enciende. He intentado de todo."
Asistente de Ventas: "De acuerdo, podemos ofrecerle un reembolso completo o podemos cambiarla por una nueva. ¿Qué prefiere?"
Cliente: "Creo que preferiría una nueva, por favor."
Asistente de Ventas: "No hay problema. Déjeme buscar una para usted. Solo necesitamos que firme este formulario de cambio."
Cliente: "Perfecto, ¡gracias por su ayuda!"
Asistente de Ventas: "¡De nada! Que tenga un buen día."
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